FAQs
Welcome to our Whiteboard and Notice Board FAQ - Your Ultimate Guide!
Explore answers to frequently asked questions about our premium boards and accessories, designed to enhance organization and creativity in any setting.
They screw onto the wall in the corners, these are then covered with small corner clips to hide the screws. Please refer to our how to mount a whiteboard guide for more in-depth information on this.
Standard delivery is around 3 working days. If you choose premium delivery this is usually 1-2 working days.
It can be wall mounted in either orientation to suit your needs.
Just give us a call on 01260 543868 and we will be able to help send some replacement keys for free!
Where possible, ensure you signed for the goods as damaged upon receipt, and report this to us within 24 hours so we can both make a claim with the courier and issue your replacement items.
We accept all major credit and debit cards, PayPal, and bank transfers. Transactions are secure and encrypted.
Yes, please contact us on 01260 543868 to discuss international shipping options.
We do not currently offer installation services. All boards and accessories come with mounting hardware and instructions for easy self-installation.
You may return unopened items in original packaging within 30 days of delivery for a full refund. See more details here
All of our products come with a 1-year warranty covering manufacturer defects. Please contact us for warranty claims.
Once dispatched, you will receive a tracking link via email to follow your order status and estimated delivery date.
Yes, Viz-Pro only sells high-quality products from leading manufacturers. That’s why they come backed by a warranty. In the event of a defect or any other problem, the product(s) can be returned.
Yes, our sales team is happy to answer any questions and provide quotes. Contact us at 01260 543868.
Yes, magnetic whiteboards are an immensely flexible tool similar to their nonmagnetic counterparts. They are great for brainstorming, organization, and presentations. Plus, they can be combined with other office and classroom accessories like erasers and markers.
Magnetic whiteboards offer several benefits over traditional whiteboards. They allow you to stick documents, calendars, photos, notes, and more to the surface magnetically without requiring an adhesive. This makes organizing and updating information quicker and easier. The magnetic surface also allows using magnets as impromptu markers, and magnetic boards can be paired with steel wall grids for hanging tools. Overall, the ability to smoothly attach paper and other objects magnetically gives magnetic boards greater versatility.
Magnetic whiteboards have a surface coated with a magnetic receptive material that is then topped with a dry-erase laminate. Commonly used magnetic coatings include Ferro sheet material made of tiny iron filings or ferromagnetic polymers in a vinyl binder. When magnets are placed against the board, their magnetic force causes the filings or polymers to bind to them. This creates a secure magnetic hold. Meanwhile, the whiteboard laminate allows dry-erase marker use for writing that can be easily wiped away after.
Yes, magnetic whiteboards are completely safe when proper magnetic materials are used during manufacturing. The magnetic coatings contain non-toxic iron filings or polymers embedded in the vinyl, so they do not pose any ingestion risk. Any potential peeling or chipping over time only exposes more of the same harmless magnetic material. The boards also do not interfere with pacemakers or electronics when placed at reasonable distances. Our reputable magnetic board brands ensure that their products meet all safety regulations. Basic precautions like supervision of young children are important to ensure they don’t ingest magnets, but this applies to any object.
Generally, we recommend using a whiteboard eraser & one of our cleaning solutions to clean & maintain your whiteboards. Please refer to our full guide on how to clean a whiteboard for more information.
